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Content, they say, is the king. It is the most
important part of your web-site - primary reason why customers visit
it. Look, appearance, presentation all are important - but what
finally matters is the quality of content.
Just as packaging alone can not make a product winner without quality
- web-site design and presentation becomes ineffective in the absence
of quality content.
What is 'Good' Content ?
No matter if it's a business web-site or a personal
page, you have to give people a reason to stay on your site - the
first question the visitor is going to ask - "what's in it for me?"
That doesn't mean you have to give away freebies - programs, books,
tickets, holidays etc. etc. - it does mean that you have to offer
something. That "something" could be:
- Information
- Utility (bulletin board, search engine, directory etc.)
- Entertainment
- Advice
- Help with a problem
- Opportunities to network with like minded people
- Links to useful sites
In the context of business - the content must have "something" perceived
as 'useful' by visitors. Perception of 'usefulness' may stem from
satisfaction due to - time saving, cost cutting, increased efficiency,
greater sales, better customer relation etc. The hallmark of a successful
web-site are:
- Visitors find the content 'useful'
- Contains information that is unique or at least hard to find
- Contains fresh information (i.e. updated regularly)
- Easy to locate through search engine and other means
One way to judge usefulness of your web-site content is to get into
visitor's shoes and critically examine it from customers' viewpoint.
How to Manage Web Site Content
Once you decide kind, extent and format of information
that qualifies as content for your web-site - the next step is to
look at the technical side of it. There are several ways of rendering
this content over your web-space and accordingly, you web-site could
be :
- Static Web-Site
- Dynamic web-site
- Mix of both
Static Web-Site
As the name implies - the content of a static
web-site remains static and does not change unless you replace it
manually with fresh one. Created mainly through html pages - this
kind of web-site was prevalent during early days of Internet.
Apart from simplicity - static web pages are search engine friendly
and less demanding on server resources. As a result, they load faster
and are easy to locate. Such a web-site can be developed comparatively
faster and at lower cost as it does not require high degree of technical
skill.
However, the major drawback of static web-site is its maintenance.
Any change in content means updating concerned web pages off-line
and then loading these to remote server using FTP (File Transfer
Protocol).
Though technologies like CSS (Cascading Style Sheet), Javascript
etc. help in managing uniformity in look and feel of a static web-site
- there is no escape from manual work when it comes to change in
content
Dynamic Web-Site
Content of a dynamic web-site is stored in a
database and rendered as web-pages whenever demanded by web-site
visitors. Apart from easy management of content - design of a web
page can be customized as per visitor requirement.
Such database-driven dynamic web-sites are very useful for applications
where content changes very frequently and require high degree of
customization.
Development of such web-site requires high degree of technical skill
and server resources. One may opt for special software called Content
Management System (CMS) for developing such a web-site or employ
programmers and designers - development cost will significantly
higher than static web-site in either case.
Apart from resource-hungry and slow - biggest drawback of dynamic
web-site is its incompatibility with search engines. Unlike static
web-sites where content is present in the form of physical web-pages
- dynamic web-sites have only virtual pages in the form of database
records.
As a result, while search engine robots happily index millions of
static pages with convenience and ease - they find databases almost
impenetrable and hence out of reach for search engines.
Conclusion
So, where does the debate end ? Do I go for
static web-site or dynamic ?
Well, the answer lies in your requirements. If high search engine
ranking is important for your business (as it is with most SME manufacturers
and exporters) - kiss goodbye to dynamic web-sites.
If content management as well as high search engine ranking both
are critical for your business - make your web-site a mix of both.
You can achieve this by segregating the content in two parts - static
and dynamic.
Another solution is to have best of both worlds - keep your content
in database and generate static web pages through software. This
way, you can manage content and achieve high search engine ranking,
but last minute customization will take a back seat. Finally - it
is your requirement and budget that decide the shape of your web-site.
Happy and Productive Surfing
Dr. Amit K Chatterjee
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