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How to Request Customer Support through Support Ticket

We have installed a computerised ticket-based customer support system for members. In case you face any technical difficulty, please visit Member's Control Panel select 'Help' and then 'Support Ticket' from left menu panel and open a support ticket. Your support request will be attended to by our customer support executives at the earliest possible, and full log of all communications will be available on-line all the time. In addition, you will be informed through e-mail, progress made on your request.


IMPORTANT: The problem you are facing may already have been addressed in one of the questions in 'Answers to Frequently Asked Questions'. Please read the FAQ section thoroughly before submitting a ticket. This will save your time as well as ours.



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Trade Point, b2b portal and India directory for manufacturers, exporters, importers, agents and distributors