Troubleshooting Guide - My Membership Has Been De-Activated, Frequently Asked Questions on Membership Services

There are several reasons why a free membership is sometimes blocked for administrative reasons. These are:

Non-Functional E-mail E-mails play a very important role in business communication. Consequently, we never allow any member profile with non-functional e-mail. Whenever any member's e-mail responds with 5xx error code (hard bounce) - we de-activate the membership account to avoid any more bounced e-mails. For soft bounce (e.g. mail box quota exceeded) - we allow upto a maximum of 3 consecutive bounces, after which concerned membership account gets de-activated

As Requested by Member We respect valid membership de-activate requests by de-activating concerned membership accounts immediately. Any de-activation request coming from registered e-mail address of a member is considered valid. If you receive unexpected 'membership de-activation' message - please check within your organization if anyone has requested de-activation.

Wrong/incomplete/misleading information in Member Profile We follow a zero-tolerance policy towards members who submit wrong, misleading or incomplete information about their organization. Submission of such wrong, misleading or incomplete information, deliberate or unintentional, is against 'User Agreement' and 'Terms of Use' of the website infobanc.com. Please exercise caution while submitting information in Membership Registration Form and other such information submission services.

Misuse of Membership Facilities Visitors and members, who try to mis-use free or paid membership services, are summarily removed from active list and blocked from future use of our web-site. Examples of misuse are spamming, using robots to fill-up buy/sell/biz or other forms, hacking, posting fraud messages on lottery winning, illegal money transfer, Nigerian scam etc.

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