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E-mails are not very reliable in cases of emergency. We have experienced
many instances when e-mails bounce from defective mail server and
the recipient never knows about it. Besides, considering the huge amount of e-mails
we receive everyday, we can not guarantee immediate response, nor can we guarantee that our
e-mails will reach your mailbox.
To overcome such communication difficulties - please use any of the contact methods described below
- Please use Support Ticket System to contact Customer Support.
This is a fast and reliable way of contacting us whenever you need. For information
on how to use Support Ticket System - please see 'How To' Guide.
- In case your user-id/password is not working or you have just applied
for membership or your membership has expired - you will not
be able to log-in to Members' Control Panel and consequently
access Support Ticket System
- In such cases - please use Contact Us
Form to post message. Your message will be acknowledged and logged for customer support.
- In case you wish to contact us through other means - here's our
contact details
Tel: 91-11-26961886 / 26866235 / 26851944
Fax: 91-11-26866235
E-mail: mail@infobanc.com
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