Troubleshooting Guide - search engine, Frequently Asked Questions on Membership Services

Profiles of all members are added in Member Directory section of infobanc Search Engine.

The search engine uses a self-generated full-text index to retrieve information.

Any addition/changes in site's content gets reflected in search engine result after re-indexing.

Because of technical complexity, re-indexing is done periodically, usually every week.

If you are a new member and can not locate your profile in search engine - please allow few days (7 - 10 days max) for re-indexing to take place. If you do not find your profile even after this period - please contact us.

For existing members, changes in profile may not get reflected in search engine result immediately for same reason. Please allow 7-10 days for re-indexing to take place. If you can not see updated profile even after this period - please contact us.

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