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Member's Responsibilities

Glossary

No service even after payment of membership fee ?

For new members, we have set 24-hours as the maximum time period for membership services to start. There are several reasons, why membership services can not be started within minutes of payment :

  • We manually check every membership application for errors/omissions and add sections like 'Category', 'Keywords' etc. We also edit 'Brief Profile' wherever necessary. Such manual tasks take time.


  • Once Membership Application has been checked and/or edited - the data needs to be entered in server, user-id/password generated and member informed through e-mail. Again, all these may take time.


  • Membership Services are activated during normal office hours. Please allow few hours because of time difference among countries.


  • If you pay through credit card - there may be delay in case there is discrepancy in your card information.


  • Taking all these into account and time difference among countries - we have set this 24-hours deadline.


  • If you pay by credit card, intimation from bank about successful transaction is considered as payment received.


  • If you pay by demand draft / Delhi cheque / cashier's check - receipt of the same at our office (through courier/postal mail etc.) is considered as payment received.


  • If you do not receive any intimation from us after 24-hours of payment of membership fee - please leave a message at Contact Us form or call helpdesk.



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Trade Point, b2b portal and India directory for manufacturers, exporters, importers, agents and distributors