Help
is ....
On-Line Manuals Check on-line manuals - this is perhaps
the fastest way to resolve a problem. Besides upgrading your knowledge,
successful solution gives you tremendous confidence. Soon, you will
find yourself helping friends, neighbours and spouse's uncle - it
all starts with one successful troubleshooting at home !
Self-Help
has limits ...
There may be issues which are difficult to solve through manuals,
where you need guidance or assistance. In such cases - seek help
from Customer Support. We have installed a ticket-based customer
support service in Member's Control Panel
How
to Submit Support Ticket Log-in to Members' Control Panel and click at
'Help' - 'Support Ticket' link. Create a support ticket, explain
your problem in brief details and submit it. Our customer service
executive will soon get in touch with you. All
interaction between you and customer support will get documented
in your support ticket until the problem is resolved and the ticket
gets closed. You may see all closed tickets at any time.